Where is S.A. Wilson's located?
1666 Baseline Rd. W.
Can I order coffee over the phone?
Absolutely! Call us at 1-289-634-3311 or toll free at 1-866-266-4066. Please have your Visa or Mastercard ready.
Are there any additives or fillers in the coffee?
No. All of our coffee is 100% certified organic. There are no additives and there are no fillers used.
Why doesn't it look like regular coffee?
The difference between regular drinking coffee and our gold roast coffee is the sourcing of our coffee beans and the roasting process. We blend over seven different beans and use a special infusion process that optimizes the prime elements in the coffee that produce an enhanced blend.
How should I store the coffee?
For the best results, you should store the coffee in an airtight container in a cool, dry and dark place. It is not necessary to store the coffee in the refrigerator or freezer, but it will not harm the coffee if you do so.
Why does the coffee sometimes turn green?
Before coffee beans are roasted, they are naturally green in color. Because of our unique processing method, we do not burn off all the green color. The dark color of roasted beans that you’re used to is caused by burning, but that of course also burns off a lot of the things we are trying to retain.
What is your refund & return policy?
Books are not returnable or refundable. All other items may be returned for a full refund within 60 days of the date of purchase, less shipping and handling charges. All items must be returned in their original packaging and in re-saleable condition.
We are not responsible for items that are damaged while being returned. All items will be inspected upon receipt to ensure they’re in good condition. If the returned items are not in the condition as described above, no refund will be offered.